Retail - Customer Service Experience


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  • What is customer care?
  • How do I use customer care to increase sales?
  • If sales do increase, how do I measure the impact of customer care?
  • What is the "customer experience" and how do I measure it?
  • How much will it cost my business to deliver the customer experience?


  • Understand your customers
  • Measure your customer service levels
  • Customer feedback and contact programmes
  • Customer loyalty strategies
  • The Gold inside a simple customer greeting
  • How to deal with customer complaints
  • How to create a customer feedback program

 








Under Construction Page - Note: Webmaster please update this page

E-mail: info@rm-improve.com



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