Retail Services

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In our effort to provide a more informative and robust website, we are redeveloping the entire site and adding this page. Please return in the next few days and check out the new content!

Under Construction Page - Note: Webmaster please update this page

  • What is customer care?
  • How do I use customer care to increase sales?
  • If sales do increase, how do I measure the impact of customer care?
  • What is the "customer experience" and how do I measure it?
  • How do I increase my multiple sales volume?

  • Understand your customers
  • Measure your customer service levels
  • Customer feedback and contact programs
  • Customer loyalty strategies
  • The Gold inside a simple customer greeting
  • How to deal with customer complaints
  • How to create a customer feedback program

perhaps the answer lies in a training program to train your people
customer greetings
problem customers
sales techniques
list all of the training programs here

happier customers
happier employees
better employee retention
higher skilled employees
a strong team

Under Construction Page - Note: Webmaster please update this page


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